Sales & Marketing Consulting @Large

Digital marketing being dynamic in present age, with new trends and developments changing the landscape at a frenetic pace that can leave businesses feeling lost and confused. We cover all channels – social media, dedicated apps, chat bots, online advertising, content marketing, influencer marketing, SEO, and several others. We also provide custom solutions for your needs.

There are numerous advantages of personalized marketing, for both businesses and consumers. When strategies are implemented successfully, the following benefits come into play:

  • Improved Customer Experience
  • Drive Revenue
  • Increase Brand Loyalty
  • Create Consistency across Channels

Improved Customer Experience. Customers are more comfortable providing personal information to their favourite brands if they get something in return. They fill out forms, download whitepapers, participate in surveys to get discounts, and indicate their favourite purchases or preferences. So, what’s the catch? With all of this customer data being offered, the consumer expects brands to protect any sensitive information and offer more personalized experiences when they come back.

Drive Revenue. By identifying and responding to the preferred channel for each customer, companies can increase ROI. With the right automation technology, marketers can identify which channel customers engage with, then automatically follow up across channels as part of an Omni channel approach.

Increase Brand Loyalty. When consumers provide information and data, they expect to be treated as unique individuals with specific preferences. Businesses that dedicate time and resources to implement successful personalized marketing strategies will benefit from a competitive advantage in both brand loyalty and customer satisfaction.

Create Consistency Across Channels. Consumers are interacting with brands across a number of channels, including email, social, mobile, etc., sometimes all in a single day. For this reason, it’s more important than ever for brands to create consistency across various channels. The in-store experience should match the app experience, which should match email messaging. You get the point.